/* =====================================================================
   Painéis: Central (admin), Prestador e páginas simples (instalação)
   ===================================================================== */

:root {
  --marca: #0B4EA2; --marca-600: #083B7C; --marca-50: #E7EEF8; --pisca: #FFB81C;
  --tinta: #15181B; --tinta-2: #3B4148; --tinta-3: #69717A;
  --linha: #DCDFE3; --fundo: #F1F2F3; --cartao: #FFFFFF;
  --sucesso: #12A150; --sucesso-50: #E7F7EE; --alerta: #B45309; --alerta-50: #FFF7E6; --erro: #DC2626; --erro-50: #FEF2F2;
  --azul: #2563EB; --azul-50: #EFF6FF;
  --fonte: 'Overpass', system-ui, -apple-system, 'Segoe UI', Roboto, sans-serif;
  color-scheme: light;
}
*, *::before, *::after { box-sizing: border-box; }
body { margin: 0; font: 15px/1.5 var(--fonte); color: var(--tinta); background: var(--fundo); -webkit-font-smoothing: antialiased; }
a { color: var(--azul); }
h1, h2, h3 { margin: 0; line-height: 1.2; letter-spacing: -.01em; }
code { background: #EEF0F3; padding: 2px 6px; border-radius: 6px; font-size: 13px; word-break: break-all; }
[hidden] { display: none !important; }

/* ---------- Estrutura ---------- */
.painel { display: grid; grid-template-columns: 236px 1fr; min-height: 100vh; }
.lateral { background: var(--tinta); color: #CBD5E1; padding: 20px 14px; position: sticky; top: 0; height: 100vh; display: flex; flex-direction: column; gap: 4px; }
.lateral .logo { display: flex; align-items: center; gap: 10px; color: #fff; text-decoration: none; font-weight: 800; font-size: 18px; padding: 4px 8px 18px; }
.lateral .logo img { width: 30px; height: 30px; }
.lateral .logo em { font-style: normal; color: var(--marca); }
.lateral a.item { display: flex; align-items: center; gap: 10px; padding: 10px 12px; border-radius: 10px; color: #CBD5E1; text-decoration: none; font-weight: 600; font-size: 14.5px; }
.lateral a.item:hover { background: rgba(255,255,255,.06); color: #fff; }
.lateral a.item.ativo { background: rgba(255, 90, 31, .16); color: #fff; }
.lateral .rodape-lateral { margin-top: auto; font-size: 12.5px; padding: 8px 12px; color: #94A3B8; }
.lateral .rodape-lateral a { color: #CBD5E1; }
.conteudo { padding: 28px 32px 60px; min-width: 0; }
.cabecalho { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; margin-bottom: 22px; }
.cabecalho h1 { font-size: 26px; }
.cabecalho p { color: var(--tinta-3); margin-top: 4px; }

.selo-demo { display: inline-flex; align-items: center; gap: 6px; background: var(--alerta-50); color: var(--alerta); font-weight: 800; font-size: 12px; padding: 5px 10px; border-radius: 999px; letter-spacing: .03em; }

/* ---------- Cartões e números ---------- */
.cartao { background: var(--cartao); border-radius: 16px; box-shadow: 0 1px 0 var(--linha), 0 8px 24px rgba(14, 23, 38, .05); padding: 20px; }
.cartao + .cartao { margin-top: 18px; }
.cartao h2 { font-size: 17px; margin-bottom: 14px; display: flex; justify-content: space-between; align-items: center; gap: 10px; }
.cartao h2 small { font-weight: 600; color: var(--tinta-3); font-size: 13px; }
.numeros { display: grid; grid-template-columns: repeat(4, 1fr); gap: 14px; margin-bottom: 18px; }
.numero { background: var(--cartao); border-radius: 16px; padding: 16px 18px; box-shadow: 0 1px 0 var(--linha), 0 8px 24px rgba(14, 23, 38, .05); }
.numero span { display: block; color: var(--tinta-3); font-size: 13px; font-weight: 600; }
.numero b { display: block; font-size: 28px; font-weight: 800; letter-spacing: -.02em; margin-top: 2px; }
.numero small { color: var(--tinta-3); font-size: 12.5px; }
.grade-painel { display: grid; grid-template-columns: 1.4fr 1fr; gap: 18px; }
.mapa-painel { height: 460px; border-radius: 12px; overflow: hidden; background: #E8EEE4; }
.legenda { display: flex; flex-wrap: wrap; gap: 14px; font-size: 12.5px; color: var(--tinta-3); margin-top: 10px; }
.legenda i { display: inline-block; width: 10px; height: 10px; border-radius: 50%; margin-right: 6px; vertical-align: middle; }

/* ---------- Tabelas ---------- */
.tabela-rolagem { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 14px; }
th { text-align: left; font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--tinta-3); font-weight: 700; padding: 10px 12px; border-bottom: 1px solid var(--linha); white-space: nowrap; }
td { padding: 11px 12px; border-bottom: 1px solid var(--linha); vertical-align: middle; }
tr:last-child td { border-bottom: 0; }
tbody tr:hover { background: #FAFBFC; }
td small { display: block; color: var(--tinta-3); font-size: 12.5px; }
.vazio { text-align: center; color: var(--tinta-3); padding: 28px; }

.status { display: inline-block; padding: 4px 9px; border-radius: 999px; font-size: 12px; font-weight: 700; white-space: nowrap; background: #EEF0F3; color: var(--tinta-2); }
.status.verde { background: var(--sucesso-50); color: var(--sucesso); }
.status.laranja { background: var(--marca-50); color: var(--marca-600); }
.status.amarelo { background: var(--alerta-50); color: var(--alerta); }
.status.vermelho { background: var(--erro-50); color: var(--erro); }
.status.azul { background: var(--azul-50); color: var(--azul); }

/* ---------- Botões e formulários ---------- */
.botao { display: inline-flex; align-items: center; justify-content: center; gap: 6px; padding: 10px 16px; border-radius: 10px; border: 0; background: var(--marca); color: #fff; font: 700 14px/1 var(--fonte); text-decoration: none; cursor: pointer; }
.botao:hover { background: var(--marca-600); }
.botao.secundario { background: #fff; color: var(--tinta); box-shadow: inset 0 0 0 1.5px var(--linha); }
.botao.secundario:hover { background: #F8FAFC; }
.botao.verde { background: var(--sucesso); }
.botao.vermelho { background: #fff; color: var(--erro); box-shadow: inset 0 0 0 1.5px #FECACA; }
.botao.pequeno { padding: 7px 11px; font-size: 13px; border-radius: 8px; }
.botao.grande { padding: 15px 20px; font-size: 16px; width: 100%; }
.botao[disabled] { opacity: .5; cursor: not-allowed; }
form.inline { display: inline; }
.filtros { display: flex; flex-wrap: wrap; gap: 8px; margin-bottom: 16px; }
.filtros a { padding: 7px 13px; border-radius: 999px; background: #fff; box-shadow: inset 0 0 0 1.5px var(--linha); color: var(--tinta-2); text-decoration: none; font-weight: 600; font-size: 13.5px; }
.filtros a.ativo { background: var(--tinta); color: #fff; box-shadow: none; }
.campo { display: grid; gap: 6px; margin-bottom: 14px; }
.campo label { font-weight: 700; font-size: 13.5px; }
.campo input, .campo select, .campo textarea { width: 100%; padding: 11px 12px; border-radius: 10px; border: 1.5px solid var(--linha); font: 500 15px/1.3 var(--fonte); background: #fff; color: var(--tinta); }
.campo input:focus, .campo select:focus { outline: none; border-color: var(--marca); box-shadow: 0 0 0 4px var(--marca-50); }
.alerta { padding: 12px 14px; border-radius: 10px; font-weight: 600; margin-bottom: 16px; }
.alerta.erro { background: var(--erro-50); color: var(--erro); }
.alerta.ok { background: var(--sucesso-50); color: var(--sucesso); }
.alerta.info { background: var(--alerta-50); color: var(--alerta); }
.busca { display: flex; gap: 8px; margin-bottom: 14px; }
.busca input { flex: 1; padding: 10px 12px; border-radius: 10px; border: 1.5px solid var(--linha); font: 500 14.5px var(--fonte); }

/* ---------- Detalhe do chamado ---------- */
.dados-lista { display: grid; grid-template-columns: 140px 1fr; gap: 8px 14px; font-size: 14px; }
.dados-lista dt { color: var(--tinta-3); font-weight: 600; }
.dados-lista dd { margin: 0; }
.conversa { display: flex; flex-direction: column; gap: 6px; max-height: 520px; overflow-y: auto; background: #EFEAE2; border-radius: 12px; padding: 14px; }
.conversa .m { max-width: 85%; padding: 7px 10px; border-radius: 8px; background: #fff; font-size: 13.5px; white-space: pre-wrap; box-shadow: 0 1px .5px rgba(0,0,0,.1); }
.conversa .m.cliente { align-self: flex-end; background: #D9FDD3; }
.conversa .m small { display: block; color: #667781; font-size: 11px; margin-top: 2px; }
.eventos { list-style: none; margin: 0; padding: 0; }
.eventos li { padding: 8px 0 8px 18px; border-left: 2px solid var(--linha); position: relative; font-size: 13.5px; }
.eventos li::before { content: ''; position: absolute; left: -6px; top: 13px; width: 10px; height: 10px; border-radius: 50%; background: var(--marca); }
.eventos li small { color: var(--tinta-3); margin-right: 6px; }

/* ---------- Diagnóstico ---------- */
.checks { list-style: none; margin: 0; padding: 0; display: grid; gap: 10px; }
.checks li { display: flex; gap: 12px; align-items: flex-start; padding: 12px 14px; border-radius: 12px; background: #F8FAFC; }
.checks li b { display: block; }
.checks li span.icone { font-size: 18px; line-height: 1.2; }
.checks li small { color: var(--tinta-3); }

/* ---------- Login / páginas simples ---------- */
.pagina-simples { min-height: 100vh; display: grid; place-items: center; padding: 24px; background: radial-gradient(800px 400px at 80% 0%, var(--marca-50), transparent 70%), var(--fundo); }
.cartao-simples { width: 100%; max-width: 420px; background: #fff; border-radius: 20px; padding: 30px; box-shadow: 0 24px 60px rgba(14, 23, 38, .12); }
.cartao-simples .logo { display: flex; align-items: center; gap: 10px; font-weight: 800; font-size: 20px; text-decoration: none; color: var(--tinta); margin-bottom: 18px; }
.cartao-simples .logo img { width: 32px; }
.cartao-simples .logo em { font-style: normal; color: var(--marca); }
.cartao-simples h1 { font-size: 22px; margin-bottom: 6px; }
.cartao-simples > p { color: var(--tinta-3); margin-bottom: 20px; }
.passos { list-style: none; padding: 0; margin: 16px 0; display: grid; gap: 8px; }
.passos li.erro { color: var(--erro); font-weight: 700; }
.aviso { background: var(--alerta-50); color: var(--alerta); padding: 12px; border-radius: 10px; font-size: 14px; }

/* ---------- Painel do prestador (celular) ---------- */
.app-prest { max-width: 560px; margin: 0 auto; min-height: 100vh; background: var(--fundo); }
.app-prest header { display: flex; align-items: center; justify-content: space-between; gap: 10px; padding: 14px 16px; background: var(--tinta); color: #fff; position: sticky; top: 0; z-index: 10; }
.app-prest header b { display: block; }
.app-prest header small { color: #94A3B8; }
.app-prest header a { color: #CBD5E1; font-size: 13px; }
.app-prest main { padding: 16px; display: grid; gap: 14px; }
.chave-online { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.chave-online b { font-size: 17px; }
.chamado-ativo { border: 2px solid var(--marca); }
.itens-orc { display: grid; gap: 8px; }
.itens-orc .linha { display: grid; grid-template-columns: 1fr 110px; gap: 8px; }
.itens-orc input { padding: 10px; border-radius: 8px; border: 1.5px solid var(--linha); font: 500 14.5px var(--fonte); width: 100%; }
.acoes-prest { display: grid; gap: 8px; margin-top: 14px; }

@media (max-width: 960px) {
  .painel { grid-template-columns: 1fr; }
  .lateral { position: static; height: auto; flex-direction: row; flex-wrap: wrap; align-items: center; padding: 10px; gap: 2px; }
  .lateral .logo { padding: 4px 8px; width: 100%; }
  .lateral a.item { padding: 8px 10px; font-size: 13.5px; }
  .lateral .rodape-lateral { display: none; }
  .conteudo { padding: 18px 16px 40px; }
  .numeros { grid-template-columns: 1fr 1fr; }
  .grade-painel { grid-template-columns: 1fr; }
  .mapa-painel { height: 360px; }
  .dados-lista { grid-template-columns: 1fr; gap: 2px; }
  .dados-lista dd { margin-bottom: 8px; }
}
.lateral a.item .contador { margin-left: auto; font-style: normal; background: var(--marca); color: #fff; border-radius: 999px; font-size: 11.5px; padding: 1px 8px; font-weight: 800; }
a.numero { text-decoration: none; color: inherit; }
.numero.alerta-num { box-shadow: 0 0 0 2px var(--marca), 0 8px 24px rgba(255, 90, 31, .12); }
.anexos-grade { display: flex; flex-wrap: wrap; gap: 10px; }
.anexos-grade figure { margin: 0; width: 160px; }
.anexos-grade img { width: 160px; height: 120px; object-fit: cover; border-radius: 10px; display: block; }
.anexos-grade audio { width: 100%; }
.anexos-grade figcaption { font-size: 12px; color: var(--tinta-3); margin-top: 4px; }
.passo-a-passo { background: var(--azul-50); color: #1E3A8A; border-radius: 12px; padding: 12px 14px; font-size: 13.5px; margin-bottom: 14px; }
.passo-a-passo ol { margin: 6px 0 0; padding-left: 18px; }
textarea.resposta-campo { width: 100%; min-height: 70px; padding: 10px; border-radius: 10px; border: 1.5px solid var(--linha); font: 500 14px var(--fonte); }

.lateral a.item svg { width: 19px; height: 19px; flex: none; opacity: .85; }
.lateral a.item .contador { background: var(--pisca); color: var(--tinta); }
.lateral a.item.ativo { background: rgba(255, 184, 28, .14); }
.botao.verde { background: #0E7A47; }

/* ---------- Melhorias ---------- */
.grade-melhorias { display: grid; grid-template-columns: repeat(auto-fit, minmax(340px, 1fr)); gap: 18px; margin: 18px 0; }
.grade-melhorias .cartao + .cartao { margin-top: 0; }
.cartao h2 small { font-weight: 500; }
.barras { list-style: none; margin: 0; padding: 0; display: grid; gap: 12px; }
.barras li { display: grid; grid-template-columns: 1fr auto; gap: 4px 12px; align-items: baseline; }
.barras li span { font-weight: 600; }
.barras li b { font-variant-numeric: tabular-nums; }
.barras li b small { color: var(--tinta-3); font-weight: 600; margin-left: 4px; }
.barras li i { grid-column: 1 / -1; display: block; height: 8px; border-radius: 99px; background: var(--marca-50); position: relative; overflow: hidden; }
.barras li i::after { content: ''; position: absolute; inset: 0 auto 0 0; width: var(--p); background: var(--marca); border-radius: 99px; }
.plano { border-left: 6px solid var(--pisca); }
.plano-lista { margin: 0; padding-left: 22px; display: grid; gap: 14px; }
.plano-lista li::marker { font-weight: 800; color: var(--tinta-3); }
.plano-lista li div { display: flex; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.plano-lista .qtd { color: var(--alerta); font-weight: 800; font-size: 13.5px; white-space: nowrap; }
.plano-lista p { margin: 4px 0 0; color: var(--tinta-2); }
.grade-melhorias .cartao h2 { display: block; }
.grade-melhorias .cartao h2 small { display: block; margin-top: 4px; }